Who we are
This website is operated by Design Wizards Pro ("Design Wizards Pro", "we", "us", "our"), a studio providing website design, branding, SEO, social media, ecommerce and related digital services.
This policy applies to information we collect through designwizardspro.com, through email and phone conversations with us, and through text messages you agree to receive from us.
Business address: [Your registered business address]
What we collect
Information you give us
- Your name, email address, phone number and company name.
- Details about your project, business or enquiry that you share through our project form, by email, by phone or by text.
- Your consent to receive text messages, including the date, time and method of that consent.
- Billing details if you become a client. Payments are handled by our payment provider, and we do not store full card numbers.
Information collected automatically
- Basic technical information such as browser type, device type, pages visited, time on page and approximate location based on IP address.
- Information collected through cookies and similar technologies, described in the cookies section.
How we use it
- To reply to your enquiry and discuss your project.
- To prepare proposals, quotations and contracts.
- To deliver the services you hire us for and keep you updated on progress.
- To send text messages you have agreed to receive, as described in the SMS section.
- To send invoices, receipts and account notices.
- To improve our website and understand which pages are useful.
- To protect our website and business from fraud, abuse and security threats, and to meet legal obligations.
We do not sell your personal information.
Text messages (SMS)
If you give us your mobile number and agree to receive text messages, Design Wizards Pro may send you messages about your enquiry or project. These can include replies to your questions, appointment and call reminders, project updates, delivery notices and account or billing notifications.
How you opt in: by providing your mobile number and giving consent on our website form, by email, or verbally during a call, or by texting us first.
Message frequency: varies depending on your project and enquiry.
Cost: message and data rates may apply, depending on your mobile plan.
To stop: reply STOP to any message at any time. You will receive one final message confirming you have been unsubscribed, and we will send no further texts unless you opt in again.
For help: reply HELP, email ethan@designwizardspro.com, or call +1 (844) 221-0535.
Consent to receive text messages is not a condition of buying any service from us. Mobile carriers are not liable for delayed or undelivered messages.
How long we keep it
We keep enquiry information for as long as needed to respond and follow up, and client information for the length of our working relationship plus any period required for tax, accounting or legal reasons. Records of your text messaging consent and opt-outs are kept for as long as needed to show that we respected your choices. When information is no longer needed, we delete or anonymise it.
How we protect it
We use reasonable technical and organisational measures to protect your information, including secure connections, access controls and reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take it seriously and act quickly if something goes wrong.
Your choices and rights
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you and request a copy.
- Ask us to correct information that is wrong or incomplete.
- Ask us to delete your information.
- Object to or limit certain uses of your information.
- Withdraw consent at any time, including replying STOP to end text messages.
Residents of California and other US states with privacy laws, and people in the UK and European Economic Area, have additional rights under local law. To make any request, email ethan@designwizardspro.com. We will respond within the time required by law and will not treat you differently for using your rights.
Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Other websites
Our website links to client websites and other third-party sites. We are not responsible for their content or privacy practices, so please read their policies when you visit them.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If the changes are significant, we will make that clear on our website.
Contact us
Questions about this policy or your information:
Design Wizards Pro
Email: ethan@designwizardspro.com
Phone: +1 (844) 221-0535
Address: [Your registered business address]